Transport information

We only send insured parcels via UPS or DHL.

DHL Deutsche Post AG.
UPS United Parcel Service Inc.

Shipments inside Germany are always subject to a charge.
The freight charges for shipments within Germany are 2,50 € Package + 7,00 EUR Shipping + VAT = 11,31 € for standard service.
For orders of small parts we always try to find the cheapest delivery option. We are happy to send you a quote by email.

Please note that we are unable to state the exact transport charges for shipments outside Germany. This is because we try for each individual enquiry to find the cheapest shipping method for the customer. We will calculate the transport charges based on the requested products and then contact you. The conclusion of contract only takes place after you explicitly confirm the purchase after having been informed about the total amount including the occuring transport charges. We can however guarantee that the prices stated for the enquired products will not change during this period. We appreciate your understanding.

When shipping to non-EU countries, additional taxes or costs (e.g. customs duties, import duties) may be incurred as part of your order, which are not paid through us or invoiced by us, but by you directly to the have to be paid to the responsible customs or tax authorities or shipping service providers. For details, please contact the responsible authorities.
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Note

We reserve the right not to accept un-stamped return parcels.

Returns should be send the most economic way.

Adress for returned goods:
FWF Fechtwelt GmbH
Robert-Bosch-Straße 9
88487 Mietingen
Germany

We are happy to assist. Please call us on +49 7392 1699280